COVID-19 Store Safety Policies
We at the Novel Neighbor are working our hardest to provide a safe and enjoyable shopping experience for you. Here are the current service offerings we provide:
We are now open to walk-in customers. To allow for social distancing, we are limiting the number of customers allowed in the store at any one time. Please see our safety requirements below.
If you would like to shop in the store privately, we are happy to work with you to find a time. Just send a message to hello[at]thenovelneighbor.com.
In-Store Shopping Safety Requirements
We require all customers do the following:
- Wear a mask at all times.
- Wash their hands or use the hand sanitizing station upon arrival.
- Maintain 6 feet of distance between others as much as possible.
- Though we understand the eagerness to return in-store shopping, if you (or someone you’ve come into contact with) feel sick, have recently been sick, or have a fever, we ask that you avoid shopping at the Novel Neighbor until you are well (which we hope will be soon!).
We also offer contactless curbside pickup. When you are here to pick up your purchase, give us a call at (314) 733-5102. We will deposit your item(s) on the table outside our front door (located on Big Bend Blvd).
Contactless Curbside Pickup
When you are here to pick up your purchase, give us a call at (314) 733-5102. We will deposit your item(s) on the table outside our front door (located on Big Bend Blvd).
Shipping and Delivery
We offer U.S. shipping on all orders ($3.99 media mail for book-only orders or $8.99 ground shipping). We also provide next-day local delivery for a $10 flat rate.
Private Shopping Appointments
If you would prefer to shop separately from other customers, we are happy to provide a private shopping . Please give us a call or email hello[at]thenovelneighbor.com to schedule your appointment.
Personal Shopping Appointments
Can’t make it into the store at all? Are you located out of state? No problem! We can schedule a video conference with a bookseller and/or send you pictures of our newest merchandise, recommended books and gifts for you or a loved one. Just email hello[at]thenovelneighbor.com to get started!